We’re Pentland Brands; a dynamic, global family business, and proud owners and licensees of many iconic active and footwear brands. With a community of over 1,300 team members worldwide, we embrace diversity and inclusion, and champion growth and development. Our success is built on teamwork, courage, innovation, and an unwavering commitment to excellence.

WHAT’S THE MISSION FOR THIS ROLE?

Joining on a permanent basis, this role will ensure our owned eCommerce channels are operating to their full potential providing the necessary insight through trading analysis whilst delivering operational excellence following business process, reacting to change and market conditions.

WHAT DOES THIS ROLE DO?

As our Digital Operations Exec, you will be responsible for:

• Acts as the point person for issue management, along with THG, nurturing and updating issues through to completion. 
• Provide relevant analysis to support the Digital Product Team
• Provides a thorough and detailed understanding of the end-to-end ecommerce journey, everything from demand creation, stock to site and trading activity and the processes to support.
• Accountable for providing accurate weekly and monthly impact reports for the team and issue management.
• Liaises with the Digital Product Managers, customer service team and central planning to continually improve the processes that support the movement of stock from Pentland to THG (engaging in SAP transactional processes, STO, OBD etc.)

WHAT DO I BRING TO THE ROLE?

You just might be our next superstar if you have the following skills and experience:

• Understanding of digital business setup e.g. trading, distribution, customer service and how this works together to deliver world class service.
• Strong IT skills and able to multi-task and navigate across multiple complex systems.
• Use of Microsoft packages including Word, Excel and PowerPoint.
• High numeracy levels with a keen eye for detail.
• Good communication and excellent team player, confident dealing with colleagues at all levels including management
• Effective time management, organisation and prioritisation skills

We want you to live our company principles, bringing a strong consumer focus, while always looking for ways to improve and grow in your role. Take ownership of your work and be proactive in solving problems whilst communicating openly and treating everyone with respect and kindness. And, of course, let your creativity shine by bringing your unique style and individuality to the Pentland Brands Team.

WHAT’S IN IT FOR ME?

• £30k + discretionary bonus
• 25 Days Holiday: Increases with length of service and the option to purchase additional days to suit your needs.
• Discounts: Brand discounts (including friends and family and JD Sports), Sample Sales, and other retail discounts and perks.
• Family-Friendly Benefits: Generous enhanced parental leave policies
• Health Perks: Choose from a variety of health-related perks including medical cash plan, critical illness cover, life assurance, gym and fitness discounts, dental insurance, eye care, and health screening to maintain your wellbeing.
• Travel Perks: Take advantage of our season ticket loan, cycle to work schemes, electric car schemes, and discounts on home charging units to support eco-friendly commuting.
• Flexible Working: We offer hybrid working and flexible working hours, allowing you to start your day earlier or later to help with commute costs or personal commitments.
• Chance to join our Charity, D&I and Sustainability employee networks.

As an equal opportunity employer, we’re committed to fostering diversity and creating an inclusive culture across our business, stores, and office environment.

We warmly welcome your application.