As a Store Manager at our Berghaus Outlet Store in Gloucester Quays, you will be responsible for the overall management of the store, ensuring a high level of customer service, and driving sales to meet targets.

 

About the role:

 

Key Responsibilities:

 

  • Lead, motivate, and develop the store team to achieve monthly business objectives.
  • Ensure exceptional customer service is delivered consistently.
  • Drive store sales and manage budgets to meet financial targets.
  • Oversee stock levels, orders, and inventory accuracy.
  • Maintain high standards of visual presentation and store layout to improve sales via product layout, grouping and internal/external display.
  • Ensure all company policies, procedures, and operational standards are adhered to.
  • Conduct regular performance reviews and provide feedback and training to employees.
  • Maintain a safe and secure environment for employees and customers.
  • To carry out additional duties when and where necessary (including attending Brand product launches).

About you:

 

  • Previous Retail management or supervisory experience essential.
  • Strong leadership, communication, and organisational skills.
  • A passion for delivering outstanding customer service. 
  • Ability to drive sales and manage store profitability.
  • Effective decision-making and problem-solving skills.
  • Visual Merchandising experience preferable.

 

The offer:

 

  • Competitive salary + Performance Related Bonus
  • Location: Berghaus Outlet Store, Gloucester Quays
  • Brand and retail perks
  • Financial, travel and time out perks 
  • Wellbeing commitment  

 

Who we are:

 

We are Pentland Brands, a global family business that touches the lives of millions through some of the world’s most-loved active and footwear brands. We proudly own Berghaus, Speedo, Canterbury, Endura, Mitre and Kickers.

Our history is rich and remarkable, filled with stories of family, ambition, and innovation. We lead from the front, creating a legacy of outstanding brands and extraordinary people. We pioneer brands that make life better, that form emotional connections with our consumers, and that keep people on the move. Our brands do good, and we are a positive force taking action for people and the planet.

We celebrate differences and give everyone the freedom to innovate and grow. We believe this is an exceptional place to build brands and careers. We want you to come to work every day excited about what we can achieve together, driven by a clear, single-minded focus on being consumer-centric and relentlessly improving our performance.

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