Store Manager – Berghaus Gretna

Job ID: 3741


Building a family of brands, for the world to love, generation after generation.


We are Pentland Brands, a global family business bringing some of the most loved active and footwear brands to millions of people around the world.


We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, Boxfresh, SeaVees, KangaROOS and Red or Dead. We’re the global licensee for Karen Millen footwear and Kickers in the UK.  We also have a joint venture partnership for Lacoste footwear.


All our brands have their own unique identities and every one of them is powered by Pentland. We have more than 1,400 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future.


We celebrate differences and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do.


At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way:


  • Success is a team game
  • With clarity and courage
  • Better as standard
  • In good conscience


To find out more go to or follow @pentlandbrands on Twitter, LinkedIn, Instagram or Facebook. 

The role:


To manage the day to day operations of the store, ensuring the highest standards are maintained. Develop and support the store team to deliver outstanding customer service, through using excellent product knowledge and listening to our customers need to deliver tailored product recommendations. Control store costs within prescribed budgets, maintain an accurate stock file and a safe working environment.


The role you’d play:

  • To continually ensure the store is fully stocked of all product categories according to current stock availability and season.
  • To monitor performance of product per category ensuring the available floor space is utilised to its full potential to deliver agreed budgets.
  • To constantly assess the effectiveness of internal layouts and displays, actively striving to improve sales via product layout, grouping and internal/external displays.
  • Minimise shrinkage including theft.
  • Ensure staffing levels of the store are maintained but cost effective based on predicted trade and prescribed budgets.
  • To realise the strengths and development needs of retail staff ensuring their personal requirements are met, in line with company objectives.
  • To ensure all deliveries are unpacked and checked off against the order correctly before displaying.
  • To liaise with the marketing team to ensure POS and activities within the store are in line with marketing activities.
  • Ensure all new members of the team are inducted in line with store procedures.
  • Ensure all staff are working to company standards in line with company policy and procedures i.e. Uniform and behaviour policies.
  • To ensure a consistently high standard of customer service is always maintained within the store.
  • Ensure all monies are secure and banked daily.
  • Ensure all weekly, monthly and annual administration is carried out on time i.e. Best sellers, Department sales reports.
  • To ensure the store is kept to a high standard of housekeeping and safe working practices, in line with company Health & Safety policy.
  • To ensure all staff receive appropriate Health & Safety training.
  • To act as a keyholder to the site ensuring security is always maintained.
  • To ensure the store reflects the company brand values.
  • To carry out additional duties when and where necessary within the defined levels of responsibility and accountability for their role.

The must haves:

  • Store management experience
  • Experience of developing a team
  • Excellent customer service and selling skills
  • Strong organisational skills
  • Attention to detail in VM and sales floor management
  • Able to confidently use Microsoft packages including Word, Excel, PowerPoint and Outlook

If this sounds like the perfect role, please apply and we’ll be in touch soon.

Apply for this position