Returns Assistant

Job ID: 1227
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We are looking for a Returns Assistant who can work at a high standard as part of the production team to help coordinate our customer returns.

The role you’d play, as a Returns Assistant 

  • Inspecting return items from customers for repairs 
  • Working with returns manager to reduce the repair turn around
  • Stock Rotation Inspection of unworn returned items
  • Re-tagging items and general admin duties 
  • Taking responsibility for returns and the returns area
  • Processing returned goods using HHT (scanning goods back into warehouse)
  • Processing damaged goods
  • Taking responsibility for your colleagues and your own Health and Safety
  • Understanding and following all policies and processes following SSOW (safe systems of work)
  • Communicating with other departments within the depot

What you’ll bring as Returns Assistant:

  • Flexible can do attitude
  • Previous experience in similar role in a manufacturing environment would be beneficial but full training can be given to the right candidate.
  • Be a strong team player with good interpersonal and communication skills
  • Highly organised with a strong attention to detail
  • Enjoy working in a fast-paced production environment
  • A strong understanding and empathy with the end user are beneficial

What you’ll get in return as a Returns Assistant:

Competitive remuneration package  

Brand and retail perks 

Financial perks 

Travel perks 

Time out perks 

Wellbeing commitment  

Who we are: 

Pioneering Brands that Make Life Better 

We are Pentland Brands, a global business touching the lives of millions through some of the world’s most-loved active and footwear brands. We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, Ellesse, SeaVees, KangaROOS and Red or Dead. We’re the UK licensee for Kickers and have a joint venture with Lacoste footwear. 

We have a rich and remarkable history, of family, of ambition and of innovation, of leading from the front with a legacy of outstanding brands and equally outstanding people. Of pioneering brands that make life better. Brands that create an emotional connection with our consumers and help keep people on the move. Brands that do good, that form part of a positive business that takes action for people and planet. 

We celebrate differences and give everyone the freedom to innovate and develop because we know this is an exceptional place to build brands and build your career. We want you to come to work every day excited about what we can achieve when we have a clear and single-minded focus on being consumer-centric and relentlessly focused on improving our performance. 

Always guided by our principles, we not only do a great job, but we also do it in the right way; success is a team game; with clarity and courage; better as standard; in good conscience. We believe every individual has the power to shape the Pentland of the future, by making sure that every day we’re better than the day before. Join our team of passionate, exceptional individuals, and do the best work of your life. 

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability. 

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