E-commerce Manager

Job ID: 3754

Pentland+Hong+Kon2

Building a family of brands, for the world to love, generation after generation.

 

We are Pentland Brands, a global family business bringing some of the most loved active and footwear brands to millions of people around the world.

 

We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, Boxfresh, SeaVees, KangaROOS and Red or Dead. We’re the global licensee for Karen Millen footwear and Kickers in the UK.  We also have a joint venture partnership for Lacoste footwear.

 

All our brands have their own unique identities and every one of them is powered by Pentland. We have more than 1,400 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future.

 

We celebrate differences and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do.

 

At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way:

 

  • Success is a team game
  • With clarity and courage
  • Better as standard
  • In good conscience

 

To find out more go to www.pentland.com or follow @pentlandbrands on Twitter, LinkedIn, Instagram or Facebook. 

The Role:

Roles & responsibilities

 

+   Support initial project of opening LazMall store -working with Project Leads and Project Manager plus Trading Partner (3rd party service providers)

+   Cross functional collaboration with digital, product and marketing teams

+   Understanding consumer behaviour (through data) and making necessary changes to improve overall experience

+   Ensuring that the store is the optimal representation of the brand and deliver the best possible consumer experience

+   Ensuring that consumer behavior and insights are fed back into the business

+   Input into buy and ranging – working closely with the Operations team

+   Working closely with TPs on Customer Service, Warehousing and fulfilment)

+   Continuous review and enhancement of the stores to improve the customer experience and sales in line with brand guidelines

+   Integration and/or management of TPs

+   Data analysis to identify store improvements and sales opportunities.

+   Campaign co-ordination and ownership of the marketing calendar

+   Manage external agencies and stakeholders

+   Master data, product photography, copy, product descriptions, price books

+   Develop insight driven merchandising strategy

+   Direction on the marketing budget / spend on SEO / SEM and Paid search

+   Visual merchandising of the products and product categories on the store, using sales data and visual merchandising guidelines

+   Report on store and marketing campaign performance, advise and recommend actions to improve conversion and overall performance

+   Continuously suggest improvements for the store operations and functionality to ultimately increase revenue and improve experience

+   Cross functionally working across the business to make sure that the sites are optimised from a product, information, campaign and brand perspective

 

 

What you need to have:

+      Experience setting up, operating and delivering a winning LazMall or Shopee store(s) is highly desired

+      Experience and knowledge of Asia or China ecommerce & market places

+      Essential knowledge of Google Analytics or similar web analytics tools including T-mall analytical tools

+      Understanding in internet technologies and can use a wide range of software systems

+      Experience / technical & interpersonal skillset

+      Fluent English.  Mandarin preferred but not essential

 

What we need to see in you:

+      A motivated self-starter with ability to meet deadlines

+      Good communication and excellent team player in an environment where excellent cross-functional working is expected

+      Time management, organisation and prioritisation of tasks

+      Ability to demonstrate good use of reports/analysis to plan actions and improvements

+      Understands internet technologies and can use a wide range of software system

 

 

This overview gives you a feel for what you’ll be doing day to day but it’s not an A to Z.

 

 

 www.pentland.com                                     https://careers-pentland.icims.com/                                    

 

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